Privacy Policy

Introduction

At GameNuke SMC Pvt Ltd (“we,” “our,” or “us”), your privacy is our priority. This Privacy Policy outlines the ways we gather, utilize, share, and safeguard your personal information. It also details your rights under key data protection regulations, including GDPR, CCPA, COPPA, LGPD, and VCDPA.

Data Controller Information

Data Controller Name: GameNuke SMC Pvt Ltd
Data Controller Contact Email: gamenuke86@gmail.com
Data Controller Contact Number: +92 314 0641084

Data Protection Officer (DPO)

Data Protection Officer Name: Rashid Mahmood
Data Protection Officer Email: rashidmahmood235@gmail.com
Data Protection Officer Contact Number: 03007075235

Personal Data We Collect

Category	Description
Identifiers	Includes email address, IP address, device ID, and other online identifiers.
Customer Records	Information such as advertising IDs and purchase history to deliver services.
Usage Data	Details like ad interactions, clickstream data, and app usage patterns.
General Geolocation Data	Approximate location determined through IP addresses.
Technical Data	Device details such as specifications, OS version, carrier, and network type.
Player Activity Data	Includes app interactions, progress, and achievements.

Third-Party Providers

We work with third parties for advertisements, analytics, and user acquisition (UA) to enhance our games and apps. Below is a list of the third-party services we use, along with links to their respective privacy policies for more details:

DTExchange
AppLovin
Yandex
Facebook
Firebase
ByteBrew
Google Analytics
IronSource
Mintegral
Pangle
Unity Ads
Vungle
BigoAds
BidMachine
AppsFlyer
PubScale

Children’s Data

We collect the following data from children:

Device details (e.g., device ID, IP address).
General location data (e.g., country or city).
Gameplay statistics and preferences.

How We Use Children’s Data:

Enable gameplay and core app features.
Optimize app performance and user experience.
Display non-targeted, age-appropriate ads.
Comply with legal and regulatory obligations, including parental consent verification.

Publication of Children’s Data:
Our apps are designed to prevent children from sharing personal information publicly. Features like open chatrooms, forums, or social networking tools are excluded. Any features that allow user interaction, such as leaderboards, are protected with strict safeguards and require verified parental consent.

How We Use Personal Data

Provide and enhance our services and features.
Customize user experiences and deliver targeted ads.
Ensure compliance with legal requirements.

How We Share Personal Data

We may share personal data with:

Service providers for analytics, hosting, and app functionality.
Advertising networks to serve relevant ads.
Legal authorities when required by law.

For children’s data, sharing is limited to essential app functions and safeguarded to protect their privacy. No data is sold or shared for behavioral advertising.

Data Retention

We keep personal data only as long as needed to fulfill our business objectives and meet legal requirements. Once the data is no longer necessary, we ensure it is securely deleted or anonymized.

Caregiver Rights Over Their Child’s Personal Information

1. Right to Stop Collection or Use of Your Child’s Personal Information

How to Stop Data Collection:

Email us at gamenuke86@gmail.com with the subject line Stop Collection Request and include:
- Your full name and your relationship to the child.
- Your child’s account details (e.g., username or ID used in the app).
Use the in-app option under Privacy Settings → “Stop Data Collection.”

Verification Process:
We may require verification of your identity and relationship to the child.

Response Time:
We will stop collecting or using your child’s data within 30 days unless legal requirements demand otherwise.

2. Right to Request Deletion of Your Child’s Personal Information

Email us at gamenuke86@gmail.com with the subject line Delete My Child’s Data Request and provide your child’s account details.
Use the in-app “Delete My Child’s Data” option.

Once verified, data will be deleted within 30 days, unless retention is legally required.

3. Right to Review Your Child’s Personal Information

Email us at gamenuke86@gmail.com with the subject line Review My Child’s Data.
Once verified, we will provide:
- Types of data collected.
- Purpose of collection.
- Any third parties with whom the data is shared.

User Right to Lodge a Complaint

If you have concerns, you may file a complaint with supervisory authorities such as the European Data Protection Board or your local jurisdiction.

Legal Basis for Processing

Consent – e.g., when you opt-in for personalized ads.
Contractual Performance – to provide agreed services.
Legal Obligations – to comply with laws.
Legitimate Interests – to improve functionality and user experience.

User Rights

Under GDPR:

Right to Access
Right to Rectification
Right to Erasure
Right to Restrict Processing
Right to Object
Right to Data Portability
Right to Lodge a Complaint

Under CCPA:

Right to Know
Right to Delete
Right to Opt-Out of data sales or targeted ads
Right to Non-Discrimination

Under LGPD:

Right to Access
Right to Correction
Right to Deletion

Opting Out of Data Sale or Targeted Ads

You may opt out by:

Emailing gamenuke86@gmail.com
Using in-app privacy controls.

Crash Logs and Diagnostics Information Collection

Crash Logs:
We collect crash logs to improve reliability, which may include:

Device model, OS details.
App version.
Error logs.

Diagnostics Data:
We collect performance metrics such as load times, crash rates, CPU usage, and memory allocation to enhance stability.

Data may be shared only with trusted providers like Firebase Crashlytics, Bugsnag, and ByteBrew for troubleshooting.

Contact Information

📧 Email: gamenuke86@gmail.com
📞 Phone: +92 314 0641084